Frequently Asked Questions
Everything you need to know about our pennants, banners, and flags.
How long will it take for my order to ship?
Standard in-stock items typically ship within 3-5 business days. For custom orders and handmade felt products, please allow 2-4 weeks for production before your item is dispatched.
Do you offer custom designs for home decor?
Yes! We specialize in custom wool felt pennants and banners. You can use our custom builder on the site or contact our design team for large-scale installations and personalized home signage.
What materials do you use for your products?
We take pride in using high-quality, American-made wool felt. Our screen printing process utilizes durable inks designed to maintain their vibrant color on your walls for years to come.
What is your return policy?
We accept returns on all standard, non-custom items within 30 days of delivery. The items must be in their original, unused condition. Please note that custom-made products are final sale.
How should I hang my pennant or banner?
Our pennants can be easily displayed using thumbtacks, framing nails, or even poster-safe adhesive strips. For larger banners, we recommend using the built-in metal grommets for a secure hang.
Do you ship internationally?
Yes, we ship our home decor products worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout. Please note that international customers are responsible for any applicable customs duties.